Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Mnaré ("we," "us," "our") collects, uses, and protects your personal data when you visit www.mnare.com (the "Site"), make a purchase, or otherwise interact with us (collectively, the "Services"). Our Site is powered by Shopify, which enables us to provide the Services to you.
By using the Services, you agree to the processing of your personal data as described in this Privacy Policy. If you do not agree, please do not use the Services.
Who We Are
Mnaré is registered in the Netherlands under Chamber of Commerce (KVK) number 42080938. Our registered office (postal address only, not open to visitors) is Koningin Julianaplein 16, 2273 BR Voorburg. For the purposes of applicable data protection law, we are the controller of your personal data.
What Personal Data We Collect
Depending on how you interact with us, we may collect the following categories of personal data:
- Contact and account information – such as your name, email address, shipping/billing address, phone number, and language preference.
- Order and transaction information – such as items purchased, order history, items viewed or added to your cart or wishlist, and payment details (processed securely via our payment provider; we do not store full card details ourselves).
- Browsing and usage data – such as pages viewed, products viewed or added to your cart, device and browser information, and IP address.
- Communications – information you share when contacting our customer service, such as the content of your messages.
- Marketing preferences – such as your newsletter subscription status and email engagement (opens, clicks).
We collect this information directly from you, automatically through your use of the Services (via cookies and similar technologies), and from our service providers and partners.
How and Why We Use Your Data
We process your personal data for the following purposes:
| Purpose | Legal basis |
|---|---|
| Processing and fulfilling your orders, payments, and returns | Performance of a contract |
| Responding to customer service requests | Legitimate interest / contract |
| Sending order and account-related communications | Performance of a contract |
| Sending newsletters and marketing communications | Consent |
| Showing personalized ads on social media and other platforms | Consent |
| Improving our Site and Services through analytics | Legitimate interest |
| Preventing fraud and securing our Services | Legitimate interest |
| Complying with legal obligations (e.g. tax law) | Legal obligation |
Cookies
We use cookies and similar technologies to operate the Site and support the purposes above. For full details, please see our Cookie Policy.
Who We Share Your Data With
We share personal data only where necessary, with:
- Shopify – our e-commerce platform provider, which hosts and powers our Site. Shopify processes certain personal data in connection with the Services. To learn more about how Shopify handles your data, please visit the Shopify Consumer Privacy Policy.
- Payment processors – to securely process your payments.
- Shipping and logistics partners – to deliver your orders.
- Marketing and advertising partners – to send newsletters and show relevant ads (only where you have given consent).
- Professional advisors and authorities – where required by law.
We do not sell your personal data to third parties.
Relationship with Shopify
Our Services are hosted by Shopify. Information you submit through the Services may be transmitted to and processed by Shopify, as well as third parties in countries other than where you reside, in order to provide and improve the Services. To learn more about how Shopify uses your personal information and to exercise any rights you may have in relation to Shopify's processing, please visit the Shopify Privacy Portal.
International Data Transfers
Some of our service providers are located outside the European Economic Area (EEA), including in the United States. Where this is the case, we ensure an adequate level of protection through appropriate safeguards, such as the European Commission's Standard Contractual Clauses, or by relying on providers that participate in recognized data protection frameworks.
How Long We Keep Your Data
We retain personal data only as long as necessary for the purposes described above:
- Order and transaction data: for the duration of our relationship and afterward as required by tax and accounting law (typically 7 years).
- Customer service communications: up to 2 years after our last contact.
- Marketing data: until you withdraw consent or unsubscribe, after which it is deleted within 30 days, unless we are required to retain it for other legitimate purposes.
- Browsing/analytics data: anonymized where possible; otherwise retained for up to 1 year.
Reviews and User-Generated Content
Our Site may allow you to post product reviews. If you choose to post a review, it will be publicly visible on the Site. We do not control who views this content, and we are not responsible for how others may use information you choose to share publicly.
Third-Party Websites and Links
Our Site may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal data.
Your Rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erase your data, where applicable
- Restrict or object to certain processing
- Data portability, where applicable
- Withdraw consent at any time, without affecting prior processing
You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails, or manage your cookie preferences via the banner on our Site.
To exercise any of these rights, please contact us at info@mnare.com. We may ask you to verify your identity before responding to your request. We will not discriminate against you for exercising any of these rights.
If we are unable to honor your request, you have the right to ask us to reconsider our decision by replying directly to our response.
If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority. For a list of EEA supervisory authorities, please visit https://edpb.europa.eu.
Security
We take appropriate technical and organizational measures to protect your personal data, including secure hosting via Shopify, encrypted data transmission, and restricted access to personal data. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted online. We recommend that you do not use unsecured channels to communicate sensitive information to us.
Children's Privacy
Our Services are not directed at children, and we do not knowingly collect personal data from individuals under the age of 16. If you are the parent or guardian of a child who has provided us with their personal information, please contact us at info@mnare.com and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page with a revised "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Mnaré Koningin Julianaplein 16, 2273 BR Voorburg, Netherlands Email: info@mnare.com